Resume

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Hello! I’m Aaron Otto, a results-driven Marketing Operations leader with a robust background in organizational development and business development with tech skills that help me fulfil my passion in life, to bring about transformational change to both people and businesses.

  • Age 31
  • Residence South Africa
  • Freelance Available
  • Address Cape Town, Western Cape
  • Phone +27 81 749 1078
  • E-mail hello@aaronotto.co.za
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Services

Operational Management

Efficiency through Lean Six Sigma, TOC & Kaizen Approaches

Project Management

Capacity Planning, Risk Management & Process Optimisation with Remote Teams - ASANA, SLACK, MONDAY

Web Development

WordPress, E-Commerce & LMS design.

Leadership Development

Organisational & Business Development strategies

Workshops & Facilitation

Design & Deployment of workshops curated to specific learning outcomes.

Team Management

Remote Teams, Performance management, training & development.

Experience
2021 - Present
Experience
Marketing Operations Director / Business Development

As Director of Marketing Operations at Country Wise, I am responsible for overseeing and optimizing the revenue generation processes, ensuring alignment between sales, marketing, and production teams, and driving overall business growth. My role involves strategic planning, performance analysis, and the implementation of best practices to streamline our operations and enhance efficiency

>KPI: Created SOP's, skills development programs, CRM initiatives and alleviated TOC's that Increased Annual Profit margins year on year by 35%. 
>KPI: Created a Tech-forward approach to CRM, CX, Sales Funnels & Production orientated tasks. 
>KPI: Implement Lean principles to enhance operational efficiency and reduce waste.

2022 - Present
Experience
Consultant - Innovation & Change Management

As a consultant for InteliOps Development, I spearheaded the creation of a productivity enhancement tool for the retail industry giant, PEPCOR. This was achieved through a process of design thinking, and thorough operational analysis.

Achievements + Highlights 
I Successfully project managed the design, development, and production of a time-saving retail management tool. This accomplishment underscores my ability to lead complex projects from inception to completion, ensuring the delivery of high-impact solutions that drive operational efficiency. 


2018 - 2022
Experience
Ordained Minister - Organizational Development

Led 13 centers of influence to create sustainable community development goals. Project-Managed social investment and innovation initiatives focused on combatting poverty, hunger, and skills inequality.

>KPI: Established centers of skills development in respective communities, with curriculums for children, adolescents and young adults.
>KPI: Designed an LMS (Learning management system) to train youth development facilitators who used our Life-Skills based curriculum aimed at children between the ages of 4 - 18. 
>KPI: Successfully increased Organizational targets.

2015 - 2018
Experience
Licensed Minister - Organizational Development

Worked with 6 Communities, 2 Universities and 1 Primary School leading them to create skills based youth and community development programs.

> KPI: Designed and presented leadership and skills development camps, workshops, leadership training and SRC Support both locally and along the east coast of America.
>KPI: Chaired a successful hunger relief NPO called Meals on Wheels, increased efficiencies and deliverables 
>KPI: Provided Ministerial support through counselling & Intervention

2012 - 2014
Experience
Assistant Marketing Manager

At Win Wise Marketing I received an internal promotion to Assistant Marketing Manager. My role included P & L responsibilities, the management of staff, accounting, stock, client relations, and day to day sales & operations I also conceptualised, developed, and presented innovative, proactive plans on marketing strategies for specific marketing campaigns and projects.

 

Achievements + Highlights

  • Started new product lines to increase revenue.
  • Created SOP manuals to assist staff in maintaining QC standards.
  • Co-designed and Project managed the successful launch of an online printing service
2010 - 2012
Experience
Senior Design Lead

As a graphic designer I took a senior role by leading, managing, and mentoring the Company's Design, Web-Dev, Illustration, and D2P design teams. I created work flows for the company, project managed the brand development strategies and assisted with client relations.

 

Achievements + Highlights

  • Successfully created a skills development course for up-skilling designers.
Education
2018
Clinical Chaplaincy - Andrews University

CEU Programme focussed on Clinical Chaplaincy interventions. 

2015
BA Theology | Psychology | Helderberg College

Honors degree programme focussed on Theology, Psychology and Pastoral Care. 

2008
O & A Levels - Cambridge University

Successfully completed my IGCSE, O & A Levels through Cambridge University.

Skills

  • Web Development
    90%
  • Learning Experience Design (LXD)
    75%
  • Illustration
    80%
  • Graphic Design
    90%

Languages Skills

  • English
    90%
  • Afrikaans
    50%

Knowledge

  • Project Management
    90%
  • Curriculum Design
    90%
  • Organisational Development
    90%
  • Business Development
    90%
  • Transformational Leadership
    90%
  • Effective Communication
    90%
  • LXD, UXD, CXD
    90%

Interests

Surfing

Always keen for a frothing barrel, whether its at my local break in Cape Town, or Mozam!

Camping

There’s no wi-fi in the mountains, but you’ll find no better connection.

Golf

They say its a great walk spoiled, but im still searching for that hole in one! 

Music

Sometimes I like to channel my inner Eric Clapton on the guitar!

"We are not what we know; but what we are willing to learn."